It’s another of those days on which our database is down, thus providing me the opportunity to make a few notes here.
When a company chooses to update the software on which it depends for its operation, there are inevitably unintended consequences. Today is a prime example of that. Though the update has repaired some problems, it has introduced others. I’m not sure the cure isn’t worse than the disease, in this case. Trying to make sure the end user of our service doesn’t experience all these problems as disruption in his or her service is the real trick.